Automation of the Construction Permitting System

Automation is the use of information technologies to improve the effectiveness and efficiency of Government services and processes. Within the context of the TCPD, Automation will involve the following:

  1. The creation of forms to capture standardized information on the applicant as well as the application
  2. Redesigning of back office processes
  3. Production of Business Intelligence reports to assess the performance of the system as well as serving TCPD’s organizational reporting needs
  4. The automation of communications (inter-and intra- agency as well as the public)